FY2025 MSVCC P&P (MELA Approved, Under APA, Submitted to SOS)

APPENDIX E: MS COMMUNITY COLLEGE SERVICES AND CONTRACTS CONTRACTUAL SERVICES Services are subject to expire and/or be terminated prior to the next policies and procedures revision cycle. • AspirEDU Dropout Detective: Dropout Detective is a student retention and success solution that integrates directly with Canvas to provide a “risk index” of how likely it is that each online student will drop out of or fail their online courses or traditional courses that heavily utilize Canvas. The program analyzes past and current behavior to predict future performance. • Brainfuse, Inc.: A premier virtual tutoring solution to serve and support the consortium. Brainfuse, Inc. contributes its longevity and success to the employment of high-quality tutors, availability of tutoring in over 100 languages, a highly customizable platform, and extensive analytics and reporting features. • Canvas by Instructure: A comprehensive cloud-based Learning Management System (LMS) that connects all digital tools and resources for learning and instructors into one comprehensive package. o Tier 1 Support: A 24/7/365 Help Desk assisting via phone, live chat, email, or web form for learners, instructors, and administration. o Canvas Catalog: A college or company-branded platform that allows for promoting paid and free programs, managing registration and/or payment for professional development, certification programs, continuing education, and customized training solutions. • CidiLabs: Specializes in tools and services for enhancing the learning management system. Their products streamline course development, empowering educators to create engaging online learning experiences without extensive technical knowledge. o DesignPlus: A tool to help course designers rapidly build and style Canvas courses to make the course more engaging and accessible. o TidyUp: A fast and uncomplicated way to delete unused files and pages in Canvas. o ReadyGo: Integrates with the Canvas API to provide instructional designers and Canvas Administrators with data needed to prepare for upcoming terms without having to leave the Canvas interface. • MELO: A virtual library that mirrors the traditional library through online databases, electronic books and journals, and scholarly websites.

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