2025-2026 MELA Minutes

for virtual proctoring must have a current contract on file with both ProctorU and SmarterServices by December 31st . This ensures a proper support structure is in place and that institutions have a clear point of contact should issues arise. Dr. Wilhite noted that this requirement was previously communicated at last year's Tupelo MELO Retreat. She also mentioned that she has a senior-level customer management contact at ProctorU and can share that information with the association if needed.

F. MSVCC Committee Reports 1. Admin – No Report

2. Support – Anna Davis (CLCC) shared that a draft document was previously sent out. She stated that she will resend the draft to the group after the meeting so it can be distributed to instructors at each institution for feedback. The purpose of collecting this feedback is to clearly identify instructional needs and support the development of a rubric to be used when reviewing and comparing other potential products . 3. Quality – Michelle Pickering (MGCCC) reported that the Quality Committee has not yet met . However, she shared that she has identified several valuable resources related to outcomes , which she plans to share with the group , including materials from Texas A&M . Michelle also noted that she recently attended a session on outcomes , focusing on how to build and manage outcomes through sub-accounts . The committee will continue collaborating to gather information from other institutions regarding best practices for outcomes. Figure 1: Plagiarism Detection Platform Evaluation

G. Old Business – No Report H. Action Items – No Report I. Open Forum – No Items J. Announcements – No Items K. Adjournment

a. Adjourned at 9:41:56 a.m.

i. Motion to adjourn: Ms. Buffy Matthews (MGCC) ii. Second Motion: Ms. Denise Gillespie (ICC)

Figure 1: