MSVCC Policies and Procedures Manual

Online Tutoring Service

The MSVCC provides a web-based online tutoring service where the learner can choose tutoring that is either synchronous (tutor and learner live simultaneously) or asynchronous (learner submits questions and receives tutor response, similar to email). The tutoring service is seamlessly integrated with the learning management system, which allows students to access the service with single-sign-on functionality. Online tutoring expertise is provided in the subject areas of math, science, English, business & economics, humanities, information technology, nursing, and allied health. Tutors are available to assist students 24/7/365. Faculty and administrators have access to a variety of reports to determine which students are using the service and how long they spent working with a tutor and can also view individual students’ archived tutoring sessions.

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