Human Resources Newsletters

TOPIC FOR CONSIDERATION—Can You Pass the Civility Test?

Tips for Getting There

 Maintain confidentiality in all communications

 Pay attention. Show your co-workers respect by giving them your full attention during meetings and recognizing everyone's input

 Mind your language. Saying “please,” “thank you” and “I’m sorry” can have a big impact.

 Regularly express appreciation to co-workers for their help, and avoid interrupting others when they are speaking. Apologize if you have mistakenly offended anyone.

 Give credit to others when they do a good job.

 Say “hi.” Make the effort to say “hello.” Courtesy is infectious.

 Be considerate with your humor. Before making a joke, pause and ask yourself, “Is this re- mark at someone else’s expense? Will it embarrass someone?” If the answer to either of these is yes, don’t share the joke.  Be inclusive. Look for ways to include co-workers in events or projects by inviting them to lunch or asking for their input. Who have you invited to lunch lately?  Be a role model. Set the example on how to promote and reinforce respectful leadership behavior.  Don’t let disrespectful behavior stand. Make an effort to manage conflicts in a timely effective manner.