MELA Minutes 2023-2024

c. Service Charge: 1. A small service charge of $5 will be applied if students book proctoring services at the last minute. 2. Encouragement for students to schedule exams in advance. d. Updating Proctoring Services: 1. Denise Gillespie emphasized the importance of updating the proctoring services used by each college. 2. Request for colleges to update their choices in MELA Google Doc to ensure accurate information for labs. e. ProctorU Relationship: 1. Krista explained that ProctorU, previously a primary provider under SmarterServices' BeVirtual, is now just an integrated service. 2. Limited direct interactions between SmarterServices and ProctorU, often unaware of issues until notified by users. f. Brainfuse Usage 1. Invoicing and Budget Adjustments: a. Transitioned to a monthly invoice model. b. Initially projected annual expenditure: $240,000 based on previous year's usage. c. Actual expenditure for the first year: $285,835.03. d. Original contract pool: $834,923, with multiple increases based on higher-than-expected usage. 2. Yearly Budget Adjustments: a. Year 1: Spent $285,835.03. b. Year 2: Budget increased to $300,000 to accommodate trends and the inclusion of August usage. c. Year 3: Anticipated budget of approximately $250,000. 3. Usage Monitoring and Future Provisions: