MSVCC Policies and Procedures Manual

Section 4: Textbooks

As members of the MSVCC, all colleges agree to abide by the following guidelines in regard to meeting the needs of our students for textbooks while enrolled in an online course:

1.

Order from the publisher

If possible, the bookstore will order from the publisher, rather than the other bookstore, except where unique situations arise (i.e. instructor prepared materials, out-of-edition textbooks, etc.) Several issues make this the best solution for the majority of orders.

a. First, ordering from the publisher usually gives the bookstore the best return policy usually up to one year.

b. Second, all bookstores are struggling to meet the needs of the current students in the store and lack additional staff in handling numerous online orders between stores.

c. Third, bookstores make estimates of the number of books that they think they will need to meet the needs of their students. (If numerous copies are sent to other stores, they may be unable to meet the demand at their store.)

2.

Order from another store

If a bookstore is unable to buy from the publisher and have the textbook delivered to the student within 14 days, the host college will place an order with the provider college. Each college will accept a purchase order from a member of the MACJC. Each college bookstore will accept open purchase orders from other stores, if that is the procedure that they would like to use. The bookstore may call, email or fax their order to the other bookstore. Prior to placing this order, the college will verify the information on the student’s profile for accuracy.

3.

Communication about orders

All communication concerning any orders between stores will occur only between the stores involved. It is agreed that there will be no communication

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